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Senior Platform Services Engineer (Cloud)

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Date: Jul 11, 2019

Location: Oklahoma City, OK, US

Company: Enable Midstream

Position Summary


The position is responsible for assisting in the architecture, design and administration of various physical and private/public cloud-based infrastructure, support and management of multiple operating systems and associated server hardware and cloud infrastructure platforms, as well as troubleshooting and support for Storage (SAN), Backup/Recovery, hardware and OS patching and system monitoring technologies. This position ensures installation, upgrade, change control, real-time monitoring, accuracy, coordination, troubleshooting, problem resolution, capacity planning, backup and recovery, and disaster recovery (DR) architecture, design and planning for ET systems supported. Automation experience, DevOps (practice) experience, IaC design and orchestration.  Experience with industry leading scripting/automation toolsets and product suites.


This position requires comprehensive knowledge within a functional area.  Work is performed under general direction and is reviewed upon completion for adequacy in meeting objectives and to ensure compliance with processes, standards and policies of the organization.  Provides technical solutions to a wide range of difficult and complex problems.  Solutions are imaginative, thorough, practical, and consistent with the objective of the organization.  May train and mentor less experienced professionals. 


Essential Duties & Responsibilities


  • Serve as the primary resource for the design, administration and monitoring of our physical and cloud-based ET Infrastructure systems and technologies.
  • Maintain understanding of future direction of technologies and products for application or IT systems supported.
  • Analyze, administer, modify, configure and lead patch management for multiple, complex, and/or advanced operating systems.
  • Design, implement and provide real time support and updates for servers and datacenters.
  • Plan or support all phases of moderately complex projects.
  • Implement consistent project management processes and standards for area of specialization.
  • DesignBuild/implement automation and Infrastructure as Code (IaC) workflows.
  • Maintaining a strong focus on security architecture and security frameworks.
  • Provide project cost estimates for consideration in functional budget.
  • Provide input to planning groups on the impact of prospective upgrades and work effort required.
  • Perform impact analysis of new or expanding ET systems and coordinate with ET personnel to determine upgrades necessary to meet service level requirements.
  • Ensure a high degree of accuracy, coordination and administration of respective data centers, systems and applications.
  • Assist in coordination, and monitoring of systems, databases and system software for problems or needed modifications.
  • Install and upgrade application & infrastructure systems (i.e. operating systems, storage systems, Data Center hardware, or databases) independently.
  • Maintain application or ET systems including installation of patches, performance monitoring, capacity planning, and tuning.
  • Establish, test, and implement procedures for application or data backup and recovery.
  • Develop, test, implement, and maintain disaster recovery infrastructure, plans and procedures.
  • Develop and deliver in-house training for administrators and technicians.
  • Provide direction to less experience administrators or technicians on department processes and complex technical issues.


Minimum Education & Experience


  • Bachelor’s Degree in Information Systems, Information Technology, Engineering, and/or related discipline.  In lieu of a degree six (6) years' directly related experience will be considered.
  • Minimum of five (5) years of directly related experience.


Preferred Qualifications


  • Experience planning and executing migration of on-premises to cloud based server environments
  • Azure certifications
  • AWS certification
  • Microsoft certifications
  • Project management


Knowledge, Skills, and Abilities


  • Comprehensive knowledge of Microsoft Server technologies 2012(R2)/ 2016, 2019 including installation, support and management
  • Comprehensive knowledge of Linux server environments and OS installation & management.
  • Comprehensive knowledge of most aspects of IT design & administration for on-prem, private cloud and public cloud solutions.
  • Comprehensive experience with multiple toolsets and technologies:  Microsoft Active Directory, Windows Severs, Linux Servers, Azure DevOps, VMware (ESXi), HP Hardware, Pure SAN technologies, Commvault, Nagios monitoring, Azure, AWS, other Cloud based computing.
  • Comprehensive knowledge and advanced experience with Containers and Kubernetes.
  • Comprehensive knowledge of fundamental networking/distributed computing environment concepts.
  • Strong analytical skills and experience; ability to recognize, analyze and solve complex problems.
  • Strong data management skills; ability to audit, format, model and analyze large data sets.
  • Ability to coordinate the work of third-parties to ensure effective and timely solutions for integration projects and day-to-day troubleshooting.
  • Ability to apply principles of logical thinking to define problems, collect data, establish facts and draw conclusions.
  • Ability to distill data and analysis into high-level reports and summaries.
  • Ability to discern data inaccuracies through technical experience and knowledge.
  • Ability to develop system solutions for operational problems.
  • Ability to write technical instructions in the use of programs and/or program modifications.
  • Ability to plan, implement, test, and troubleshoot system software.
  • Strong collaboration skills to partner effectively across various levels of the organization.
  • Strong oral and written communication skills with the ability to communicate at all levels of the organization.
  • Ability to communicate technical guidance and instruction to users on the use of systems and/or applications.
  • Strong organization and process improvement skills.
  • Ability to effectively handle pressures and demands of deadlines and competing priorities.
  • Ability to handle confidential information and material with the highest degree of professional responsibility.
  • Ability to interact with internal business partners at a senior and management level to clarify requirements and business needs for changes and enhancements.
  • Ability to prioritize tasks to meet business needs, including prioritizing the work of others on the team, when needed.
  • Ability to learn and utilize a working knowledge of broad business environment, energy industry, and corporate operations.
  • Ability to interact in a team environment.
  • Proficient use of Microsoft Office Suite


Physical Requirements


  • Sedentary to light work exerting up to 10 pounds of force occasionally, and/or negligible amount of force occasionally to lift, carry, push, pull or otherwise move objects
  • Ability to operate a personal computer
  • Ability to view computer screen, sit, stand or walk for long periods of time
  • Ability to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment


Working Conditions


  • Ability to produce quality work in fast paced environment with high daily pressure to meet deadlines
  • Ability to work non-standard work hours as needed or required to meet established deadlines
  • Ability to work indoors, in an office environment, regardless of whether cubicle, open office or private office
  • Subject to normal office noise levels



Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma

Job Segment: Cloud, Engineer, Information Systems, Linux, System Administrator, Technology, Engineering

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